Help! There is something wrong with my account

If you are experiencing any technical difficulties, please get in touch with our Client Support Specialists via email at hello@poptop.uk.com with details of:

  • The issue itself
  • Any videos and screenshots that can help us to identify the problem specifically
  • Information about the device and browser you're using

We'll then look at getting the issue resolved for you so you can get back to planning your event quicker than you can say hooray 🎉