Unpaid invoice and suspension help
You may have received an email notification regarding an invoice within your account. This is created when no deposit has been paid via the system and the event date passes.
If you do not pay an invoice within 15 days your account will be automatically suspended, which means you will not be able to send new quotes or confirm any bookings. To clear the invoice we suggest paying the amount ASAP. This can be paid by BACS or Paypal. To lift a suspension please email firstname.lastname@example.org.
If you have an invoice which you believe should not be in your account do let us know in reply to the email you receive with a brief description of the situation.